Our Process
Receive confirmation of registration and unique ID number
What You Will Learn
Introduction to Professional Care Services (PCS 101)
- Understand the role, responsibilities and basic qualities required of an effective and efficient professional Caregiver.
- Have a broadened frame of mind about the knowledge of the caregiving profession in order to accommodate the content of the course.
- List and explain the basic legal rights of the clients and that of the caregiver.
To understand basic workplace ethics and code of conduct for caregivers.- Identify core areas of interest and understand how to develop and achieve personal career goals.
Supporting Basic Human Health (PCS 102)
- Understand the meaning of health and primary health care for all
- Understand the basic functions of the digestive system and know how to support a client’s daily nutritional needs to ensure a healthy living
- Understand the respiratory system and know how to identify, react and report symptoms of respiratory problems and refer clients
- Understand the nervous system and how to support clients with nervous system dysfunctions and other related health challenges
- Identify and support clients with mental health needs and provide adequate support for their care
Fundamentals of Social Work (PCS 103)
- Understand the Concepts and Theories of Social Work Practice
- Understand the application of theories and concepts in social work intervention for the vulnerable
- Understand the areas and practical settings of social work practice 15
- Understand how to assess a client’s needs, situation and plan the kind of support to be provided
- Understand how to help clients adjust to changes and challenges in their lives e.g., illness, unemployment, aging, divorce, deaths, abuse etc
Meal Planning and Preparation (PCS 104)
- Understand meal planning and food preparation.
- Identify different classes of food and their importance
- Understand food safety and hygiene
- Know how to prepare and portion meals to meet the dietary needs of clients.
- Provide evidence of the Learner’s practice of the care-giving skill learnt from this Unit in a Care Facility OR a practical internship environment
Cultural Diversity (PCS 105)
- Understand the concept of Culture and its diversity across the globe
- Understand the Components of Culture
- Understand the definitions and application of basic Cultural concepts
- Understand the protective characteristics, policies and legislative provisions in Caregiving Services
- Understand the impact of Constitutions on Caregiving
Providing Customer Service (PCS 106)
- Understand the concept of Customer Service
- Understand the importance of Service Standards and its impact on a Customer’s experience
- Effective Communication techniques
- How to handle demanding Customers and difficult situations
Housekeeping and Home Management (PCS 107)
- Introduction to Housekeeping
- Why is housekeeping and home management important
- What are the benefits of a well-managed home
- What are the tasks for home management
- What are the principles of home management?
Record Keeping and Documentation (PCS 108)
- Understand the concept of accurate Record Keeping & Documentation
- Understand the Essentials/Importance of accurate Record Keeping and Documentation in Caregiving
- Understand what information needs to be documented and guidelines for documentation
- Know the different software used for documentation and how each one works
Personal Development Plan(PCS 109)
- Understand the purpose of a Personal Development Plan (PDP)
- Understand how to develop a PDP and establish a career path, using the S. M. A. R.T goal approach
- Understand the importance of CHANGE and how to adapt to it.